1 Introduction
This Privacy Policy applies to the collection and processing of personal information by seabet in connection with the website at https://seabet.cam. seabet is an English-language sports betting and live casino information platform created for Malaysian adults aged 21 and above.
By using seabet, each user acknowledges having read and understood the practices described in this Privacy Policy. If a user does not accept these practices, they should stop using the website and, where applicable, request deletion of any account or data previously submitted.
2 Definitions
- Personal Data
- Any information that identifies or can identify a living individual, whether alone or in combination with other information held by seabet.
- Processing
- Any operation performed on personal data, including collection, storage, use, disclosure, alteration, restriction and deletion.
- Controller
- The entity responsible for determining how and why personal data is processed, being seabet in the context of this Policy.
- Processor
- A third party that processes personal data on behalf of seabet in accordance with documented instructions.
- User
- A natural person who accesses seabet, creates an account where available, or submits information through the website.
3 Data We Collect
Depending on how a user interacts with seabet, the following categories of personal data may be collected:
- Identity data: full legal name, date of birth, national identity number or passport details, and photographs submitted during verification.
- Contact data: email address, mobile number, residential address including city references such as Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya or Shah Alam.
- Financial data: MYR payment method details, bank account numbers, e-wallet identifiers for services such as Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, DuitNow or FPX, and transaction records.
- Technical data: IP address, browser type, operating system, device identifiers and session duration.
- Usage data: pages visited, betting or game activity where applicable, feature interactions and support correspondence.
- Communication data: content of messages sent to seabet through email, live chat or other channels.
4 How Data Is Collected
seabet collects personal data through the following methods:
- Direct submission: information entered by a user during registration, account management, transaction requests or support enquiries.
- Automated collection: technical and usage data collected through browser interactions, server logs and cookies as described in Section 7.
- Third-party sources: identity verification providers, payment processors, fraud prevention services and publicly available sources where seabet has a legitimate basis to use such information.
Users are responsible for ensuring that any information they submit is accurate, current and complete. Inaccurate data may prevent seabet from processing a transaction, responding to a request or verifying eligibility.
5 Purposes of Processing
seabet processes personal data for the following purposes:
- to operate, maintain and improve the website and any account or transaction functionality;
- to verify user identity, age and payment ownership before processing MYR deposits or withdrawals;
- to prevent fraud, money laundering, underage access and prohibited conduct;
- to respond to support requests, complaints and account enquiries;
- to comply with applicable legal, regulatory and contractual obligations;
- to communicate relevant account notifications, security alerts and material policy changes; and
- to analyse aggregate usage trends for operational planning, subject to appropriate anonymisation where possible.
6 Legal Basis for Processing
seabet relies on one or more of the following grounds when processing personal data, depending on the specific purpose and applicable data protection requirements:
- Contractual necessity: processing required to deliver account services, settle transactions or respond to a specific user request.
- Legal obligation: processing necessary for compliance with applicable law, regulatory guidance, financial crime requirements or a court order.
- Legitimate interests: processing for security monitoring, fraud prevention, technical performance and aggregate analytics, provided such interests are not overridden by individual user rights.
- Consent: processing based on a clear, informed and freely given indication of agreement, where no other ground applies. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.
7 Cookies and Technical Tracking
seabet may use cookies, pixel tags, local storage and similar technologies to support website functionality, maintain session continuity, remember user preferences and collect technical usage data. Cookie categories may include:
- Strictly necessary: required for basic website operation and security. These cannot be disabled without impairing core functionality.
- Functional: used to remember language, display or other preferences selected by the user.
- Analytical: used to understand how pages are navigated, which sections receive attention and where technical errors occur, helping seabet improve the experience.
Users may manage cookie settings through their browser preferences. Disabling certain cookies may affect the availability or performance of seabet features.
8 Data Sharing
seabet does not sell, rent or exchange personal data with unaffiliated third parties for commercial purposes. Sharing may occur in the following limited circumstances:
- Service providers: identity verification, payment processing, fraud detection, data hosting and customer support providers acting as processors under appropriate contractual safeguards.
- Legal and regulatory authorities: government bodies, courts, law enforcement agencies or financial intelligence units where required by applicable law or a lawful order.
- Business transfers: in the event of a merger, acquisition, restructuring or asset sale affecting seabet, personal data may be transferred subject to equivalent privacy protections remaining in place.
- User consent: where a user has given explicit prior approval for a specific sharing activity not covered above.
9 International Transfers
Where seabet uses service providers or infrastructure located outside Malaysia, personal data may be transferred internationally. seabet takes reasonable steps to ensure that any such transfer is made to a jurisdiction or organisation offering an appropriate level of data protection, or is governed by suitable contractual arrangements.
Users who have questions about international data transfers or wish to understand the safeguards applied may contact seabet through the address set out in Section 15.
10 Data Retention
seabet retains personal data only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal, regulatory or contractual requirements. Factors that influence retention periods include:
- the existence of an active account or ongoing transaction relationship;
- legal obligations to retain financial, identity or communication records for specified minimum periods;
- the need to investigate or defend a complaint, dispute or legal claim; and
- technical constraints on data deletion from backup and archive systems.
When retention is no longer justified, personal data is deleted or anonymised through appropriate secure methods.
11 Data Security
seabet implements technical and organisational measures proportionate to the sensitivity of the personal data held. These may include access controls, encryption in transit, audit logging, system monitoring and staff procedures governing data handling.
No transmission over the internet or electronic storage system is completely secure. Users contribute to account security by maintaining unique passwords, protecting devices and reporting suspicious access promptly. seabet support will not request a complete password through any communication channel.
12 User Rights
Subject to applicable law and the specific circumstances of a request, users may be entitled to exercise the following rights in relation to their personal data:
Access
Request a copy of personal data held by seabet and information about how it is processed.
Rectification
Request correction of inaccurate or incomplete personal data.
Erasure
Request deletion of personal data where retention is no longer lawfully justified.
Restriction
Request that seabet limit processing while an accuracy dispute or objection is resolved.
Portability
Where applicable, receive personal data in a structured machine-readable format.
Objection
Object to processing based on legitimate interests, subject to applicable legal exceptions.
Requests should be submitted through the contact email in Section 15 and will be handled within a reasonable period. seabet may need to verify identity before fulfilling a request and may decline where legal retention obligations or other permitted grounds apply.
13 Children and Minors
seabet is intended only for adults aged 21 and above. The website does not knowingly collect personal data from persons below this age. If seabet becomes aware that data has been submitted by or on behalf of an underage individual, it will take appropriate steps to remove that information and restrict access.
Parents and guardians are encouraged to supervise device use and ensure that personal accounts and payment applications are not accessible to children or young people under the age requirement.
14 Changes to This Privacy Policy
seabet may update this Privacy Policy to reflect changes in data practices, legal requirements or operational needs. Material changes will be indicated by a revised effective date on this page. Users are encouraged to review this Policy periodically rather than relying on a previously saved version.
Continued use of seabet after a revised Policy takes effect constitutes acceptance of the updated terms. If a user disagrees with a material change, they should stop using seabet and, where applicable, contact seabet to close their account.
15 Contact Us
For questions, correction requests, deletion requests or other matters relating to this Privacy Policy or the personal data seabet holds, please write to the seabet support team. Include a clear description of the request, the relevant account details and any supporting reference information. Do not include passwords, one-time codes or complete payment credentials in correspondence.
The website support contact is displayed in the footer and on the Contact section of this page as plain text for reference only.