Your data, clearly explained

seabet Privacy Policy for Malaysian Adult Users

This Privacy Policy describes how seabet collects, uses, stores, protects and, where applicable, shares personal information provided by users. Reading this document fully before using the website is strongly recommended.

Key data principles

Privacy at a Glance

These cards highlight several important seabet data practices but do not replace the detailed clauses below. Where a card and a clause appear to conflict, the detailed clause shall govern.

Data Is Used Only for Stated Purposes

seabet collects personal information only to the extent necessary for account operation, identity verification, MYR transaction processing, customer support, security and compliance obligations. It is not sold to advertisers or unrelated commercial parties.

Accurate Data Helps You

Keeping registration details current ensures seabet can complete transactions, verify identities and route withdrawals accurately across Malaysian payment services.

Security Measures Apply

seabet applies appropriate technical and procedural controls to protect stored personal data from unauthorised access, alteration or loss.

User Rights Are Recognised

Users may request access to, correction of or deletion of personal data held by seabet, subject to legal retention and operational requirements.

Protect Your Own Credentials

Passwords, one-time codes and session tokens are the responsibility of the user. seabet support will not request a complete password at any point.

Adult Users Only

seabet is intended for users aged 21 and above. Personal data should not be submitted by or on behalf of anyone who does not meet this age requirement. seabet may take steps to verify age where there is reasonable cause.

How long we keep data

Typical Retention Periods at seabet

The durations below are indicative. Actual retention depends on legal requirements, verification status and outstanding obligations. Data is deleted or securely anonymised once every applicable retention ground has expired.

Account Data Retained while the account is active and for a reasonable period following closure to handle residual queries and compliance checks.
Identity Verification Retained for the period required by applicable anti-money-laundering and financial crime rules, which may typically exceed five years.
Transaction Records MYR payment records, including Maybank, CIMB, DuitNow and e-wallet transactions, retained for the minimum period required by financial and tax regulations.
Support Correspondence Retained for a reasonable operational period to allow investigation of disputes, complaints and follow-up enquiries.
Get in touch

Privacy Enquiries

Submit a clearly described request to the seabet support address below. Please provide relevant account details and references. Do not include passwords, one-time security codes or complete payment credentials in any message.

Return to seabet with Confidence

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